Privacy Policy

Last Updated: August 2026

At Essentials Hoodie UK, we respect your privacy and are committed to protecting the personal information you provide when using our website, essentialshoodies.uk.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and what choices you have regarding your personal information.

1. Information We Collect

When you visit our website, create an account, place an order, subscribe to our newsletter, or contact us, we may collect information such as:

  • Full name

  • Billing and shipping address

  • Email address

  • Telephone number

  • Order and transaction information

  • Account login information

  • Information you provide when contacting customer support

  • Technical information such as IP address, browser type, device information, and website activity

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

We may use your information to:

  • Process and fulfil your orders

  • Arrange shipping and delivery

  • Process payments

  • Provide order confirmations and updates

  • Respond to customer service enquiries

  • Manage your account

  • Improve our website, products, and services

  • Send promotional emails when you have chosen to receive them

  • Detect and prevent fraud, abuse, and unauthorized activity

  • Comply with applicable legal and regulatory requirements

3. Payment Information

Payments may be processed through third-party payment providers.

We do not normally store complete payment card details on our website. Payment information is handled by the relevant payment provider according to its own privacy and security policies.

4. Cookies

Our website may use cookies and similar technologies to provide essential website functions, remember preferences, improve website performance, and understand how visitors use our website.

Cookies may be used for purposes such as:

  • Keeping items in your shopping cart

  • Maintaining your account session

  • Remembering website preferences

  • Improving website functionality

  • Understanding website traffic and usage

  • Supporting marketing and analytics activities where applicable

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functionality.

5. Order Information

When you place an order, we use the information you provide to process and deliver your purchase.

This may include sharing necessary information with trusted service providers such as payment processors, shipping companies, and delivery partners.

Only information necessary to complete the relevant service should be shared.

6. Email Communications

If you subscribe to our newsletter or marketing communications, we may use your email address to send information about products, offers, promotions, or website updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the email.

Transactional emails relating to your orders may still be sent when necessary.

7. Third-Party Services

We may use trusted third-party services to support website functionality, payment processing, analytics, marketing, security, and delivery.

These providers may process certain information on our behalf. We expect third-party service providers to handle personal information responsibly and only for the purposes for which it is provided.

Third-party websites or services linked from our website may have their own privacy policies. We recommend reviewing those policies before providing personal information to them.

8. Data Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, alteration, disclosure, or misuse.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Some information may need to be retained for longer periods where required for accounting, legal, tax, fraud prevention, dispute resolution, or other legitimate business purposes.

10. Your Privacy Rights

Depending on applicable UK data protection law, you may have rights concerning your personal information, including the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Request restriction of certain processing

  • Object to certain uses of your information

  • Request a copy of certain personal information

  • Withdraw consent where processing is based on consent

  • Opt out of direct marketing communications

To exercise an applicable privacy right, please contact us using the details below.

11. Children’s Privacy

Our website is not intended to knowingly collect personal information from children.

If you believe that a child has provided personal information to us without appropriate permission, please contact us so that we can review and take appropriate action.

12. Data Transfers

Some third-party service providers we use may process information outside the United Kingdom.

Where personal information is transferred internationally, appropriate safeguards will be used where required by applicable data protection law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, legal requirements, or business practices.

Any updated version will be published on this page with a revised “Last Updated” date.

14. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us.

Essentials Hoodie UK
Location: London, United Kingdom
Email: support@essentialshoodies.uk

We will make reasonable efforts to respond to privacy-related enquiries in a timely manner.